Shipping policy
Free & Standard Delivery
At HLF Online Store, we offer free UK delivery on all orders over £79.
For orders under this amount, a flat shipping fee of £6.99 applies.
Once your order is confirmed, you will receive a tracking link to monitor your delivery at every step.
Fast Dispatch & Delivery
Orders placed before 12:00pm (Mon–Fri) are typically processed and shipped within 1–3 working days.
All deliveries are handled by our trusted courier partner DPD, known for reliable and timely service.
Delivery usually takes 1–2 working days after dispatch.
Shipping & Processing Timelines
Our order processing times are aligned with the standard warehouse processing times used by Herbalife UK logistics:
- Same-Day Processing: Orders placed before 12:00pm (Mon–Fri) are usually transferred to the warehouse the same day and may be dispatched shortly after.
- Next-Day Processing: Orders placed after 12:00pm are forwarded to the warehouse on the next business day and typically shipped the same day.
- Processing Time: Most orders leave the warehouse within 24 hours of processing, excluding weekends and public holidays.
Please note: During holidays, weekends, or peak periods (such as month-end), slight delays may occur.
Order Changes & Cancellations
Once an order has been placed, changes or cancellations are not possible.
Please carefully review your shipping details and product selection before completing your purchase.